CAI Business group - Terms & Conditions
**Terms and Conditions**
Effective as of 1-1-24
**1. Introduction** These Terms and Conditions govern the use of services provided by **CAI Business Group** ("we," "us," or "our") related to community engagement, social media management, and streaming network promotions. By engaging with our services, you agree to comply with these terms. Please read them carefully.
**2. Services Offered** -
**Community Engagement**: We facilitate interactions between your brand and its community members across various platforms. Our goal is to foster authentic connections, enhance brand loyalty, and promote positive engagement. - **Social Media Management**: Our team manages your social media profiles, curates content, schedules posts, responds to comments, and analyzes performance metrics. We aim to optimize your online presence and drive meaningful engagement. -
**Streaming Network Promotions**: We strategize and execute promotional campaigns on streaming platforms, maximizing visibility and audience reach. Our focus is on enhancing your brand's presence within the streaming community.
**3. Client Responsibilities** -
**Access and Permissions**: You grant us necessary access to your social media accounts, streaming channels, and relevant data. For businesses in partnership with any other business entity, all collateral information must be forwarded to the CAI Business Group Social Media Management Team for effective social media branding. You are responsible for maintaining accurate account information and enforcing the overall requirements.
**Content Approval**: You are responsible for reviewing all content as it is posted and prior to publication as specified by agreement. We rely on your timely feedback to ensure consistent messaging.
**Compliance**: You agree to comply with all applicable laws, regulations, and platform-specific guidelines. We reserve the right to refuse service if content violates these standards.
**4. Confidentiality** -
**Data Protection**: We handle client data with utmost confidentiality. We do not disclose sensitive information to third parties without your consent.
**Intellectual Property**: Any content created during our engagement remains your intellectual property. We retain no ownership rights.
**5. Payment and Billing** -
**Billing Cycle**: We invoice monthly or as agreed upon. Payment is due within the specified timeframe.
**Fees**: Our fees are outlined in our invoices and separate agreements as applicable. Payment terms are specified therein. Due to the following stipulations, refunds of services are not available:
A. **Complexity of Services**: Social media management involves multifaceted tasks, including content creation, community engagement, advertising, and analytics. These services are often customized to each client's needs. Due to the complexity and time-intensive nature of the work, it's challenging to quantify and refund partial services rendered. B. **Intangible Deliverables**: Unlike physical products, social media services primarily deliver intangible results such as increased brand visibility, engagement, and lead generation. These outcomes are difficult to measure precisely, making it impractical to offer refunds based on performance.
C. **Time and Effort**: Social media managers invest significant time and effort in strategizing, creating content, and maintaining online presence. Even if a campaign doesn't yield immediate results, the effort expended cannot be reversed. Refunds would not account for the labor already invested.
D. **Third-Party Costs**: Social media managers often incur costs related to advertising budgets, software subscriptions, and tools. These expenses are non-refundable and impact the overall service cost.
E. **Customization**: Each client's social media needs vary. Refund policies would need to be highly customized, considering factors like campaign duration, goals, and unforeseen circumstances.
F. **Contractual Agreements**: Contracts between social media managers and clients, where provided outline the scope of work, payment terms, and expectations. It is also specified in the invoices for clarity regarding each payment.
**6. Termination** -
**Notice**: Either party may terminate the engagement with 30 days written notice. Outstanding fees must be settled upon termination.
**Survival**: Clauses related to confidentiality, intellectual property, and payment survive termination.
**7. Limitation of Liability**
**Indemnification**: You agree to indemnify and hold us harmless from any claims, losses, or damages arising from our services.
**No Guarantees**: While we strive for optimal results, we do not guarantee specific outcomes or performance metrics.
**8. Governing Law**
These Terms and Conditions are governed by the laws of the state of Georgia, USA, where **CAI Business Group** operates.
Effective as of 1-1-24
**1. Introduction** These Terms and Conditions govern the use of services provided by **CAI Business Group** ("we," "us," or "our") related to community engagement, social media management, and streaming network promotions. By engaging with our services, you agree to comply with these terms. Please read them carefully.
**2. Services Offered** -
**Community Engagement**: We facilitate interactions between your brand and its community members across various platforms. Our goal is to foster authentic connections, enhance brand loyalty, and promote positive engagement. - **Social Media Management**: Our team manages your social media profiles, curates content, schedules posts, responds to comments, and analyzes performance metrics. We aim to optimize your online presence and drive meaningful engagement. -
**Streaming Network Promotions**: We strategize and execute promotional campaigns on streaming platforms, maximizing visibility and audience reach. Our focus is on enhancing your brand's presence within the streaming community.
**3. Client Responsibilities** -
**Access and Permissions**: You grant us necessary access to your social media accounts, streaming channels, and relevant data. For businesses in partnership with any other business entity, all collateral information must be forwarded to the CAI Business Group Social Media Management Team for effective social media branding. You are responsible for maintaining accurate account information and enforcing the overall requirements.
**Content Approval**: You are responsible for reviewing all content as it is posted and prior to publication as specified by agreement. We rely on your timely feedback to ensure consistent messaging.
**Compliance**: You agree to comply with all applicable laws, regulations, and platform-specific guidelines. We reserve the right to refuse service if content violates these standards.
**4. Confidentiality** -
**Data Protection**: We handle client data with utmost confidentiality. We do not disclose sensitive information to third parties without your consent.
**Intellectual Property**: Any content created during our engagement remains your intellectual property. We retain no ownership rights.
**5. Payment and Billing** -
**Billing Cycle**: We invoice monthly or as agreed upon. Payment is due within the specified timeframe.
**Fees**: Our fees are outlined in our invoices and separate agreements as applicable. Payment terms are specified therein. Due to the following stipulations, refunds of services are not available:
A. **Complexity of Services**: Social media management involves multifaceted tasks, including content creation, community engagement, advertising, and analytics. These services are often customized to each client's needs. Due to the complexity and time-intensive nature of the work, it's challenging to quantify and refund partial services rendered. B. **Intangible Deliverables**: Unlike physical products, social media services primarily deliver intangible results such as increased brand visibility, engagement, and lead generation. These outcomes are difficult to measure precisely, making it impractical to offer refunds based on performance.
C. **Time and Effort**: Social media managers invest significant time and effort in strategizing, creating content, and maintaining online presence. Even if a campaign doesn't yield immediate results, the effort expended cannot be reversed. Refunds would not account for the labor already invested.
D. **Third-Party Costs**: Social media managers often incur costs related to advertising budgets, software subscriptions, and tools. These expenses are non-refundable and impact the overall service cost.
E. **Customization**: Each client's social media needs vary. Refund policies would need to be highly customized, considering factors like campaign duration, goals, and unforeseen circumstances.
F. **Contractual Agreements**: Contracts between social media managers and clients, where provided outline the scope of work, payment terms, and expectations. It is also specified in the invoices for clarity regarding each payment.
**6. Termination** -
**Notice**: Either party may terminate the engagement with 30 days written notice. Outstanding fees must be settled upon termination.
**Survival**: Clauses related to confidentiality, intellectual property, and payment survive termination.
**7. Limitation of Liability**
**Indemnification**: You agree to indemnify and hold us harmless from any claims, losses, or damages arising from our services.
**No Guarantees**: While we strive for optimal results, we do not guarantee specific outcomes or performance metrics.
**8. Governing Law**
These Terms and Conditions are governed by the laws of the state of Georgia, USA, where **CAI Business Group** operates.